Terms of Service

Last Updated: August 28, 2026

Welcome to Prime Patchy. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

Use of Our Website

You agree to use the Prime Patchy website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

You must not use the website to submit fraudulent information, attempt unauthorized access, distribute harmful material, or engage in activity that could damage the website or our business.

Products and Custom Orders

Prime Patchy offers custom products that may be produced according to customer-provided designs, logos, artwork, measurements, colors, and other specifications.

Because custom products are created according to individual requirements, customers are responsible for reviewing and approving their designs and order details before production.

Customer-Provided Artwork

You are responsible for ensuring that you have the necessary rights and permissions to use any logo, artwork, trademark, photograph, text, or other material that you provide to Prime Patchy.

By submitting artwork, you confirm that you have the right to use and authorize us to use that material for the purpose of producing your order.

Quotes and Pricing

Quotes and prices may vary depending on product type, quantity, size, materials, customization, production requirements, shipping, and other factors.

A quote does not necessarily constitute a completed order. An order is considered confirmed after the applicable order and payment requirements have been completed.

Orders

Please carefully review your order information before submitting an order, including product type, quantity, size, colors, artwork, shipping information, and other specifications.

Prime Patchy may contact you if additional information or clarification is required before production.

Production and Delivery

Production and delivery times may vary depending on the product, order quantity, customization requirements, approval time, shipping method, and other circumstances.

Shipping estimates are not guaranteed delivery dates unless specifically stated otherwise.

Delays caused by shipping carriers, customs, weather, natural events, or other circumstances outside our reasonable control may occur.

Returns and Custom Products

Custom-made products may have different return or cancellation conditions from standard products because they are produced specifically according to customer requirements.

Please contact Prime Patchy as soon as possible if you believe an order has arrived damaged, incorrect, or has another production-related issue.

Any return, replacement, refund, or correction will be handled according to the applicable order terms and circumstances.

Intellectual Property

The content of the Prime Patchy website, including text, graphics, logos, images, designs, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially use our website content without appropriate authorization.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, hosting, communication, or other business functions.

Third-party services may have their own terms and privacy policies.

Website Availability

We try to keep our website accurate and available, but we do not guarantee that the website will always operate without interruption, errors, or technical problems.

We may update, modify, suspend, or discontinue parts of the website or its services when necessary.

Limitation of Liability

To the extent permitted by applicable law, Prime Patchy will not be responsible for losses resulting from circumstances outside our reasonable control, including certain shipping delays, technical interruptions, third-party service failures, or customer-provided information or artwork.

Changes to These Terms

Prime Patchy may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about these Terms of Service, please contact Prime Patchy through the contact information provided on our website.

By using our website or placing an order, you agree to these Terms of Service.